How do I make a complaint or cancel my membership? : Picturehouse

What is happening with the Picturehouse Central Members' Bar?
Is there somewhere else Members can use?
Will members receive anything for this inconvenience?
Why can't I get alcohol without a ticket?
How do I make a complaint or cancel my membership?

We appreciate your concerns and the impact this may have upon your visits to Picturehouse Central and ask for your ongoing patience and support whilst we navigate these temporary changes to the Members' Bar.

Whilst we appreciate your feedback, we are unable to provide any further guidance or information at this moment in time. Updates will be issues by email to West End members and provided on our website when we have more information that can be shared.

If you wish to request a cancellation of your West End membership, please Contact Us. If you have used any membership benefits, we may need to deduct their value for a partial refund of the membership cost. Further details can be found in our Terms & Conditions.

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