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How do I collect tickets I've booked online or over the phone?
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Why do ticket prices vary?
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What age is a child ticket?
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Who is eligible for a student ticket?
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What is a family ticket and who does it apply to?
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What is the booking fee?
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How do I cancel my ticket and get a refund?
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How do I redeem a ticket voucher?
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How do I redeem a gift card or Tesco Clubcard for my booking?
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Do you offer carer tickets?
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If you are unemployed you can purchase a ticket at child prices. This ticket price is available in person at the cinema box office, Tuesday to Thursdays before 5pm. Proof of unemployment or Jobseekers status is required, so please bring this along to the cinema when you visit.
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How do I move my seats?