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When does the cinema open?
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Can I change my seat?
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How long are the adverts and trailers before the film?
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I'm running late. Can I still get into the film?
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I think I lost something at the cinema. How do I report this?
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What's your luggage policy? Can I bring bags into a screen?
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What food do you offer at the cinema?
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Our cinemas have a variety of delicious snacks and drinks for visitors, but we know sometimes you want to bring your own. Certain food and drink items can be brought into our cinema screens.
Yes: Soft drinks, water, quiet/cold snacks.
No: Alcoholic beverages, glass containers, hot and/or strong-smelling food - anything likely to disturb or distract other patrons.
No outside food or drink can be consumed in any of our bar, cafe, or restaurant areas.
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Can I have my phone in a screening?
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What do the age certificates mean?
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What forms of ID do you accept?
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Can I hire your cinema for an event?
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Can I make a group booking for a school visit?
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Where I can I find accessibility information about your cinemas?
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Are assistance dogs allowed in the cinemas?
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Something happened at the cinema that I'm not happy about. What can I do about it?
